White-label telehealth infrastructure in Mexico
Launch telehealth under your brand in Mexico without building the physician network, the pharmacy, or the compliance. OnlineDoc connects your brand with licensed Mexican physicians who review the intake and, where appropriate, issue a prescription — with compounding-pharmacy fulfillment, shipping, and tracking.
What is white-label telehealth?
OnlineDoc is B2B telehealth infrastructure in Mexico. It connects the affiliate's brand with licensed Mexican physicians who review the intake and, where appropriate, issue a prescription. The platform covers intake, review, approval, fulfillment, shipping, and tracking. It is not an end-patient clinic.
From intake to delivery, in 6 steps
You bring the brand and the audience; OnlineDoc brings the licensed physician network, the pharmacy, and the compliance in Mexico.
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1. Integrate your brand
Connect your white-label storefront — domain, logo, colors, and typography — and your audience.
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2. Patient intake
The patient completes a structured clinical questionnaire under your brand.
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3. Medical review
A licensed Mexican physician reviews the intake (and labs) via video, voice, or asynchronously.
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4. Approval & prescription
Where appropriate, the physician issues the e-prescription within Mexico's regulatory framework.
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5. Pharmacy fulfillment
A partner compounding pharmacy prepares and dispatches the order (GLP-1, HRT, TRT, and more).
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6. Shipping & tracking
Domestic shipping with tracking, reorders, and refills managed end to end.
One URL per layer, under your brand
Every layer of the infrastructure runs under your brand. Turn on only what you need.
Licensed physician network
Intake review and prescribing by Mexican physicians with an active cédula profesional.
White-label storefront
The affiliate's page, domain, colors, logo, and typography. Logo pixels can't be translated.
Pharmacy fulfillment
Partner compounding pharmacies for GLP-1, HRT, TRT, longevity, and more.
Labs
Lab requisitions and results review when the protocol requires it.
Async review
Intake reviewed without complicated scheduling; video or voice where appropriate.
Shipping & tracking
Domestic fulfillment in Mexico with tracking and automatic refills.
Compliance
LFPDPPP, NOM-004 / NOM-024, Responsable Sanitario, and e-prescribing.
Payments
Each affiliate is paid through its own Stripe Connect account; never sells or handles medications.
The segments you can prescribe
Review and prescribing by licensed physicians across the highest-demand segments.
GLP-1 & weight loss
Eligibility and protocol review by a licensed physician, with fulfillment and refills.
HRT · female hormone therapy
Intake and labs review, protocol, and follow-up under your brand.
TRT · male hormone therapy
Eligibility, lab monitoring, and protocol by a licensed reviewer.
Longevity
Data-driven optimization protocols, reviewed by a physician.
Peptides (informational)
Listed for informational purposes.
Verifiable trust signals
We don't ask you to trust blindly. These are the signals an operator can verify.
- Mexican physicians with a cédula profesional — Responsable Sanitario: Dr. Luigi Palermo · Céd. Prof. 7606055.
- Compliance with LFPDPPP and the clinical-record standards NOM-004 / NOM-024.
- E-prescription and clinical record on every connection.
- HIPAA-aligned security baseline: encryption, mandatory 2FA, and audit logging.
- Domestic fulfillment in Mexico, with compounding pharmacies inside the COFEPRIS framework.
- OnlineDoc does not diagnose or treat; it connects. The licensed professional decides.
Frequently asked questions
What is white-label telehealth?
It's B2B infrastructure that lets a brand offer telehealth without building the physician network, the pharmacy, or the compliance. OnlineDoc connects your brand with licensed Mexican physicians who review the intake and, where appropriate, prescribe, and integrates fulfillment, shipping, and tracking.
How do I connect my US brand with Mexican physicians?
You integrate as an affiliate, set up your white-label storefront, and submit your patients' intake. A licensed Mexican physician performs the review and prescribing within Mexico's regulatory framework. You never sell or handle medications.
Can GLP-1, HRT, or TRT be prescribed in Mexico?
Yes, when a licensed physician determines it appropriate after reviewing the intake and labs. The clinical decision — eligibility, dosing, and prescription — always belongs to the physician, acting with clinical independence.
Is OnlineDoc a clinic?
No. OnlineDoc is B2B connection infrastructure. It is not an end-patient clinic, it does not diagnose or treat, and it does not market medications. The medical act belongs to a licensed professional.
Who charges the patient?
Each affiliate is paid through its own Stripe Connect account. OnlineDoc provides the connection and the compliance; the affiliate never sells or handles medications — it refers, and the physician decides.
Is it compliant with Mexican law?
The platform is built around LFPDPPP and the clinical-record standards (NOM-004 / NOM-024), with a Responsable Sanitario, e-prescribing, and fulfillment inside the COFEPRIS framework.
Launch your white-label telehealth in Mexico
Tell us which segments you want to prescribe and we'll design the connection — typically live in 4 to 5 weeks.