Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They are used to remember your preferences, improve your experience, and help us understand how our platform is used.

Cookies we use

Essential cookies (always active)

These cookies are necessary for the basic operation of the platform. Without them, the site cannot function properly.

• Session: Keeps your session active while browsing.
• Security: Protects against fraudulent requests (CSRF).
• Language: Remembers your language preference.
• Cookie consent: Stores your cookie decision.

Analytics cookies (optional)

These help us understand how visitors interact with the platform to improve the experience.

• Cloudflare Web Analytics: Anonymous performance and traffic metrics. Does not use device-side cookies — it is server-side beacon-based analytics.

Marketing cookies (optional)

We currently do not use marketing or targeted advertising cookies. If this changes in the future, we will update this policy and request your consent.

Your consent

A cookie consent banner is shown on your first visit. Non-essential cookies do not load until you explicitly accept them. You can change your decision at any time.

How to manage cookies

In addition to our consent banner, you can control cookies from your browser settings:

• Chrome: Settings → Privacy and security → Cookies.
• Firefox: Settings → Privacy & Security → Cookies.
• Safari: Preferences → Privacy → Manage Website Data.
• Edge: Settings → Cookies and site permissions.

Note that blocking essential cookies may prevent the platform from functioning correctly.

Third-party cookies

Our platform is hosted on Cloudflare, which may set technical cookies necessary for security and performance (DDoS protection, network optimization). These cookies are managed by Cloudflare under their own privacy policy.

See our Subprocessors list for all involved third parties.

Retention

• Session cookies: Deleted when you close the browser.
• Persistent cookies: Expire according to their purpose (generally 30 days to 1 year).
• Consent cookie: Retained for 12 months so we don't re-ask your preference.

Changes to this policy

We may update this policy if we incorporate new technologies or change our practices. The update date is indicated above. Significant changes will be communicated through the cookie banner.

Contact

For questions about our cookie policy, write to us at: contact@docenlinea.mx